Notice of Service Completion

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First of all, you will notice that this new tag has a light adhesive to stick to your door, much like postal service notifications. This notification let’s you know that the property has been serviced. One thing you will notice is a “Do not re-enter until” For most services this will be irrelevant because most services are outside only, but this will be very helpful for people who have had services inside. This will tell you the time that it is ok to re-enter your property safely.

  • Under “Details” you will see some little icons.

    • The calendar icon has the date of the service next to it.

    • The clock icon has the specific times of the services

    • The person icon details which technician performed the service

    • The bottle icon lists the products we used.

Below the details section is a series of checkboxes that detail the specific services performed.

Lastly that, you will notice simple contact information, as well as account balance and payment options.

Unable To Service Notification

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This is the notification we leave if a scheduled appointment was unable to be completed. First noted are the reasons for the service being skipped (i.e. weather) along with any necessary additional notes. Below that are 3 icons you will recognize from the service notification:

  • The calendar icon has the date of the service next to it.

  • The clock icon has the specific times of the services

  • The person icon details which technician performed the service

Please note the reminder on the tag. It is imperative that customers have the property prepared for services that have been confirmed via phone or email. Though skipped services are rare, please keep in mind that there may be a $25 trip charge if we were not able to do service for a date that was confirmed with the customer.

We tried to make these changes and seamless and as simple as possible. For any feedback, questions or comments please feel free to email or call us at 818-898-4898.

Thank you for your continued business!